Answers from the real account
Atlas checks withdrawals, deposits, bonuses, wagering and verification for the player in front of it, and hands over to your team when a person is needed.
COCRM / SMART WIDGET
Early access · Professional & EnterpriseOne widget for everything players need.
Smart Widget lives on your site. Atlas answers from the player’s real account, players solve deposit and bonus questions on their own, and games, missions and rewards give every session a reason to come back — all in your brand.
01 / WHY IT IS DIFFERENT
Support, self-service and engagement. In one place.
Most player widgets only entertain. Smart Widget also answers, solves and protects.
Players fix it themselves
Deposit not showing? Upload a receipt. Need a bonus? Request it. Documents? Guided camera. Want a call? One tap.
A reason to come back
Wheel, ticket events, predictions, tournaments, missions, levels and a reward store, managed from the same CRM.
02 / PRODUCT TOUR
See the real thing
A short, narrated tour of the live product. Screens shown in Turkish.
03 / ATLAS
Atlas, the assistant that knows the account
Atlas reads the player’s own data through defined tools — not guesses. It answers the questions that usually fill your support queue, and knows when to bring in a person.
- Account-aware Withdrawal status, deposits and receipts, balance, wagering, bonus eligibility, verification.
- Acts within your rules It can open a bonus request under your bonus rules. It cannot change balances or move money.
- Knows its limits Anything outside its tools goes to your live agents, in the same chat.
AtlasPlayer assistant
Hi! I’m Atlas. What would you like to check today?
AI match insights
A data-informed reading of upcoming matches — presented as insight, never as a certainty.
04 / SELF-SERVICE
Fewer questions for your team. Faster answers for players.
Deposit not showing
Players pick the deposit and upload a bank receipt or crypto transaction hash. Your finance team resolves it in the panel.
Verification in the widget
Guided camera capture with the required shots for each document type. Your team approves in the panel.
Security word
Players set a personal word that is shown back to them at login, so they can tell your real site from a copycat.
Call me back
A call-back request lands with your call team. Duplicate requests are avoided.
Notifications inbox
Campaign and account updates in one bell, inside the widget.
Installs like an app
Add to home screen, with a short how-to for iPhone. Web push ready.
05 / ENGAGEMENT
Games and progress, managed from your CRM.
Play
- Wheel of fortuneWeighted or stock-capped prizes, targeted by segment; bonuses are credited automatically.
- Ticket events & drawsEligible deposits become tickets; draws and winner lists run automatically.
- Prediction gamesMatch and event predictions with weekly and all-time leaderboards.
- TournamentsRankings, prize pools, XP entry and minimum-level rules.
- JackpotA pool display in the games tab; payouts go through approval.
ProgressEnterprise
- Missions & streaksDaily check-in streaks, daily missions and deposit streaks.
- Levels & badgesA level path with badges and achievements; leaderboard names stay masked.
- Season passFree and premium tracks; rewards are granted automatically.
RewardsEnterprise
- Reward storeSpend XP on items, locked by level; delivery is automatic or goes through your approval queue.
- ChestsOpen chests for rewards, unlocked by progress.
- Refer a friendAn invite code and share link, with rewards for both sides.
Community
- Moderated community chatCommunity chat and polls, with automatic moderation of requests for bank details, invite codes, flooding and repeats.
- Rain dropsRain drops shared with the community.
Engagement modules are in early access.
06 / THE PLAYER JOURNEY
A day with Smart Widget
Small, rewarding steps that add up to a relationship.
- 01
Check in
The streak continues and today’s reward is ready.
- 02
Take on a mission
A clear goal for the session, with progress in sight.
- 03
Play a moment
A spin, a scratch or a prediction — light and quick.
- 04
Collect the reward
Points land, and rewards are delivered automatically or after your team’s approval.
- 05
Level up
Progress becomes status, and status opens new rewards.
07 / OPERATOR CONTROL
You set the rules. The widget follows them.
Targeting
Segments, minimum level and eligibility rules decide who sees what.
Budgets and odds
Weighted or stock-capped prizes, budgets, a wheel simulator and RTP checks before you go live.
Approvals where it matters
High-value rewards can wait in an approval queue; everyday rewards are delivered automatically.
Same player profile
The widget runs on the same profile as your campaigns, bonuses and segments in CoCrm.
Module by module
Turn modules on or off and change the look; updates go live in seconds.
Clear numbers
Participation, cost and budget use for every engagement module.
08 / YOUR BRAND
It looks like you
Smart Widget takes your colours, logo and tone, on phone and desktop.
One script line or a full-screen page
Add one line of script to your site, or link players to a full-screen widget page. Identify the logged-in player and the widget does the rest.
Built for phones first: app-style install, notch-safe layout, native back-button behaviour.
Preview a theme
09 / GUARDRAILS
Guardrails built in
Rewards should reach real players, not abusers.
- Reward budgets and prize stock caps
- Lower XP for players with a high fraud score
- VPN checks on wheel plays
- Approval queue for high-value rewards
- Claim buttons hidden when an account is blocked by risk rules or has an open withdrawal
- Masked names on leaderboards
- Auto-moderated community chat
- Full audit log of reward actions
10 / FAQ
Questions, answered
What is CoCrm Smart Widget?
The player-facing layer of CoCrm: Atlas AI support, self-service for deposits, bonuses and verification, and engagement modules such as wheel, predictions, tournaments, missions and a reward store — in one branded widget on your site.
How is it different from a gamification tool?
It combines support, self-service and engagement in one place and runs on the same player profile as your CRM. Players get answers about their own account, not only games.
What can Atlas do on an account?
It reads account data through defined tools and can open a bonus request under your rules or hand the chat to a live agent. It cannot change balances or move money.
Which packages include it?
Smart Widget is in early access for Professional and Enterprise. Loyalty features — levels, season pass, reward store — are part of Enterprise. Scope is confirmed in your quote.
Can it match our brand?
Yes. Colours, logo and tone follow your brand on phone and desktop.
Which languages does the player interface support?
The player interface is in Turkish today. Talk to us about your market and timeline.
How do you stop reward abuse?
Budgets and stock caps, fraud-aware XP, VPN checks, approval queues for high-value rewards and a full audit log.
How do we get started?
Book a demo. We review your platform and goals, then plan the widget together with your CoCrm setup.
Give players one place for everything.
See Smart Widget with your own brand in a short demo.