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Segmentation System

Send the Right Message to the Right Player

Group players by behavior with RFM analysis and AI-powered segment builder. Increase LTV by up to 43%.

View Packages
Included in:Professional (Behavioral)Enterprise (Predictive AI)

Demo environment · Sample data · Shown in Turkish

43%
Player LTV Increase
Measured over 6 months
RFM
Dynamic Segmentation
Auto-updating groups
AI
Natural Language Segments
In Enterprise package

Before and After

Without CoCrm.ai

  • Same campaign sent to all players
  • Detecting inactive players is manual and late
  • No personalized experience for VIP players
  • Unknown which segment generates how much revenue

With CoCrm.ai

  • Automatic segmentation with RFM, personal campaigns
  • Trigger scenarios catch inactive players early
  • Automatic VIP-level specific offers
  • Segment-based LTV and ROI analysis

Key Features

Deliver personalized experiences to every player with behavior-based segmentation.

RFM Dynamic Segmentation

Automatically segment players based on Recency, Frequency, and Monetary values.

Behavioral Targeting

Automatically trigger campaigns when specific behaviors occur.

AI Segment Builder

Define segments in natural language: 'VIP players with 3+ deposits in the last 7 days'.

Advanced Analytics

Track LTV, churn risk, conversion rate, and campaign ROI per segment.

Frequently Asked Questions

What is RFM analysis?

Segmenting players dynamically by Recency (last activity), Frequency and Monetary value.

Do segments update automatically?

Yes. Dynamic segments update themselves as player behaviour changes; there is no list to refresh by hand.

How does it relate to the Journey module?

Segments trigger Journey flows. Journey is one of the features of the Professional package.

Which package includes it?

Professional provides behavioural segmentation; Enterprise adds predictive AI segmentation.

See RFM Segmentation Live

Experience the segmentation demo with your own player data in 45 minutes.