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Privacy Policy

Last updated: 2026-02-27

1. Introduction

As Visiontech Co F.Z.C ("we", "our" or "CoCrm.ai"), we value the privacy of your personal data. This Privacy Policy explains how personal data collected, processed and stored while using our CoCrm.ai CRM platform is managed.

2. Collected Information

2.1 Personal Information

We may collect the following information during platform usage:

  • Name, surname and contact information (email, phone)
  • Company information and job title
  • IP address and device information
  • Platform usage data and preferences
  • Information provided in demo request forms

2.2 Automatically Collected Information

When you visit our website, technical information such as browser type, operating system, visited pages, access times and referring URL may be automatically collected.

3. Use of Information

Collected information is used for the following purposes:

  • Providing and improving platform services
  • Customer support and technical assistance
  • Managing demo requests and sales processes
  • Security and fraud prevention
  • Fulfilling legal obligations
  • Marketing communications (with your consent)

4. Data Security

We use industry standard security measures to ensure the security of your personal data:

  • Secure data transmission with SSL/TLS encryption
  • Regular security tests and updates
  • Limited access controls and authorization
  • Secure data storage and backup systems
  • Employee training and privacy protocols

5. Data Sharing

Your personal data is not shared with third parties except in the following cases:

  • Legal requirements and official requests
  • Service providers (hosting, analytics, customer support)
  • Business partners (with your explicit consent)
  • Company mergers, transfers or sales

6. Cookies

Our website uses cookies to improve user experience. Cookies are small text files stored in your browser and are used for the following purposes:

  • Session management and authentication
  • Remembering user preferences
  • Analytics and performance monitoring
  • Marketing and ad targeting (with consent)

You can manage or reject cookies from your browser settings.

7. Your Rights

You have the following rights regarding your personal data:

  • Access and request a copy of your data
  • Request correction of inaccurate data
  • Request deletion of data
  • Object to or request restriction of data processing
  • Data portability right
  • Opt out of marketing communications

To exercise these rights, you can write to [email protected].

8. International Data Transfer

Your data is stored on our servers located in the United Arab Emirates (UAE). When international data transfer is required, appropriate security measures and legal protections are provided.

9. Data Retention

Your personal data is retained for as long as required by the purpose of collection or as required by our legal obligations. Data is securely deleted or anonymized when no longer needed.

10. Changes

This Privacy Policy may be updated from time to time. When significant changes are made, we will notify you via email or announcement on our website. We recommend regularly checking the current version of the policy.

11. Contact

For questions about our Privacy Policy or your personal data, you can contact us:

CoCrm.ai

Ajman Free Zone C1 Building

Ajman, UAE

License No: 35878

Email: [email protected]

Phone: +971 56 255 5040